My Dishwasher is Not Working

If your dishwasher is not working, follow these steps:

  • The dishwasher doesn't work, no lights or sound
    • Check to break sure you didn't blow a breaker
    • Check to make sure the door is latched tightly
  • The dishwasher doesn't start, but motor hums
    • Put in a work order with us
  • The dishwasher doesn't fill with water
    • Check to make sure the water is turned on to the dishwasher.  The valve is typically located under the sink.
    • Check to make sure the door is latched
  • The Dishwasher doesn't drain
    • Check the screen/drain to make sure it is clear.  Make sure you let the water cool off before you do this.
    • If you have a garbage disposal, make sure it is clear.
    • Re-run one cycle and see if the problem persists
  • The dishwasher has soap coming from the door or it leaks water
    • Make sure the door is shut and latched
    • If you have a garbage disposal, make sure it is clear and working.
    • Make sure you are using the correct detergent.  Do not use dish soap!
  • Dishwasher not cleaning properly/Dishes aren't clean
    • Make sure your plates are washed off before putting them in the dishwasher
    • Make sure the water is hot at the sink before starting the dishwasher
    • Use a dishwasher cleaning agent.  We suggest using a product called "affresh" monthly.
    • Run one to two cycles with no detergent to clear any residue.
  • The door does not close or latch
    • Check for obstructions
  • The dishwasher does not complete cycle
    • Let the dishwasher finish, then run one more cycle and it should clear itself.
  • The detergent cup doesn't open
    • Check for obstructions and clean the cup.